Privacy Policy

Last updated: 13 February 2025

At Kocy.org (“Kocy”, “we”, “us” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose your data when you visit our website (the “Site”) and use our services. You agree to the practices described in this Privacy Policy by accessing or using our Site.

1. Information We Collect

1.1 Personal Information

When you interact with our Site, we may collect personal information including, but not limited to:

Your name, email address, telephone number, and mailing address when you fill out a contact form, subscribe to our newsletter, or request a quote.
Payment information when you make a purchase or engage our services.
Any other information you choose to provide when contacting us or signing up for our services.

1.2 Non-Personal Information

We also collect non-personal information such as:

Technical data (e.g. browser type, device information, IP address, operating system).
Usage data (e.g. pages visited, time spent on the Site, referring URLs).
Cookies and similar tracking technologies to improve your experience on our Site.

2. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our services, including custom WordPress website design and SEO solutions.
To respond to your enquiries, requests for information or service quotations.
To process transactions and send you related information, including confirmations and invoices.
To improve our Site’s functionality and user experience.
To send periodic communications, such as newsletters, marketing updates, or important service-related announcements.
To analyse trends and user behaviour for the purpose of enhancing our services.
To comply with any legal obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Personalise your experience on our Site.
Understand and analyse how you use our Site.
Monitor the effectiveness of our marketing campaigns.

You may choose to disable cookies through your browser settings; however, please note that some parts of the Site may not function as intended without cookies.

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

Service providers who perform functions on our behalf (e.g. payment processing, hosting, email services). These parties are required to maintain the confidentiality and security of your data.
Legal authorities or third parties, where required by law or in response to a valid legal request.
Business partners in connection with a merger, acquisition, or asset sale, provided that the recipient agrees to maintain the confidentiality of your information.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. Please take appropriate steps to protect your personal information when online.

6. Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including:

The right to access, update or delete the personal information we hold about you.
The right to object to or restrict our processing of your data.
The right to data portability.

If you wish to exercise any of these rights, please contact us at the address provided below. We will respond to your request within a reasonable timeframe.

7. Third-Party Links

Our Site may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Site is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately so that we may take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the “Last updated” date at the top of this policy. We encourage you to review this page periodically.